Q: What kind of services does MyAmericanDoctor.com provide?
MyAmericanDoctor.com is a telemedicine firm that provides medical consultation services. MyAmericanDoctor allows you to meet US specialists via video conferencing and discuss medical conditions in depth. MyAmericanDoctor also lets you ask for written consultations.

Q: Who provides the consultation?
All medical advice is provided by our expert panel of U.S. Licensed physicians (MDs).

Q: What do I need when I contact MyAmericanDoctor.com?
When you contact us, we will explain the whole process, we will ask you about your condition and then schedule a meeting with a local and US physician. Then we will ask you to fill out a medical history form and provide us your medical records. We accept both paper and electronic records

Q: What if I am not satisfied?
If you are not satisfied, please write to us at support@myamericandoctor.com and we will take all the steps we can to meet with your satisfaction. Customer service and satisfaction is our top priority. If you have had an unpleasant experience please let us know.

Q: Do you charge again if I need to clarify something after the first reply?
No. You won't be charged again if you need further clarification. Our local physician will provide you with documentation of the complete consultation and answer all your questions.

Q: How about my privacy?
Your privacy is extremely important for us. We assure you that none of your personal details will ever be disclosed to anyone without your prior permission. For more information please read our Privacy Policy

Q: Does MyAmericanDoctor.com issue prescriptions?
Yes, the local physician has the authority to write a prescription. The prescription will be given on the recommendation of the US specialist.

Q: How much do you charge for your services?
Please contact us for pricing details. support@myamericandoctor.com

You are free to contact us at - support@myamericandoctor.com

Back to top